Returns & Exchanges
At Bio Sculpture, we stand behind the quality of our professional nail care products and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unopened and unused items in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization (RA) number.
- 2.Package Your Items
Securely pack the unused products in their original boxes, ensuring that all seals remain intact to qualify for a full refund.
- 3.Ship to Warehouse
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
